An order management system (OMS) is an integrated electronic tool that allows retailers to process customer orders from point of capture through order execution.
It consolidates customer management across various sales touchpoints to enable efficient visibility into order status throughout the entire operation.
An OMS assists organizations control the comprehensive order process oms productively, from the time a client initiates an order to its timely fulfillment oms and possible return.
It automates inventory management by providing live insights on stock levels and order tracking, allowing companies to oms enhance their distribution methods and maximize client retention.
An effective OMS connects with other operational systems like ecommerce platforms, inventory management systems, financial software, and logistics carriers to power a integrated order fulfillment ecosystem from initiation to finish.